English Language Learner (ELL) Supplemental Practice Exam

Choosing the appropriate greeting sets the tone for your writing. In formal writing, you show respect and professionalism by using titles and full names. This means addressing someone with Mr., Ms., Dr., or another title, often followed by their last name, or using a full name in very polite contexts. In informal writing, you adopt a casual, friendly tone by using first names or casual phrases like “Hi there” or “Hey [Name].”

So, the statement that formal uses titles and full names while informal uses first names or casual phrases best captures the difference between formal and informal greetings. It reflects how you tailor your tone to the situation.

For example, a formal email might begin “Dear Dr. Patel,” or “Dear Mr. Nguyen,” while an informal message could start with “Hi Maya,” or “Hey John.” Consider the context: job applications, letters to professors, or business inquiries usually require formal greetings; messages to friends or colleagues you know well can be informal.

If you’re unsure which to choose, default to formality until the relationship or the setting signals a more casual approach.